Advertised freight rates refer to delivery within mainland New Zealand.

The freight cost for delivery of each product to you is set by the individual supplier and is noted on the site. The supplier is solely responsible for arranging delivery of the product and we are not responsible for delivery in any way.

Expected delivery times are 3-5 working days. Delivery times may however be extended during busy seasonal periods due to heavier demand. Delivery times may also be delayed due to public holidays and over the Christmas/New Year period. We do however encourage the suppliers who advertise on this site to ensure as quick delivery as possible - please contact us with any comments or complaints and we will raise these with the supplier concerned.

Delivery to rural addresses will be in accordance with the relevant supplier’s terms and conditions of sale.

Advertised freight rates refer to delivery within urban areas in the North Island and South Island only. Delivery to rural addresses will be in accordance with the relevant supplier’s terms and conditions of sale (and may incur additional costs). For outer island deliveries (Waiheke Island, Great Barrier Island, Stewart Island etc) we can arrange door to door service but this service may incur an extra charge. Please contact us at [email protected] for a quote for outer island deliveries.

Special delivery requests will be passed to the supplier for its consideration and any decision as to whether or not such requests can be met rests solely with the supplier (who may choose to require certain terms, including extra costs, be met before agreeing to comply with such special requests).

Any short deliveries or breakages must be notified to blackmarket.co.nz within 24 hours of delivery. We will then notify the supplier who will either arrange redelivery or will contact you directly to discuss.

Special delivery requests (including requests for delivery outside normal business hours) will be passed to the supplier for its consideration and any decision as to whether or not such requests can be met rests solely with the supplier (who may choose to require certain terms, including extra costs, be met before agreeing to comply with such special requests).

Unless otherwise agreed by you directly with a supplier products ordered through this site will only be delivered to addresses within New Zealand.

If you have any additional questions regarding freight please contact: or email us via the contact page.